Build Better Relationships With Hostme Guestbook

Easily track visits, cancelations, no-shows, preference, dietary needs, and more -- All in one place. With custom tags and blacklisting, you can categorize and segment your guests while protecting your revenues.

Transform your restaurant CRM with rich, updated profiles that help you build deeper connections, drive repeat visits, and make every guest feel like a rockstar.

Hostme Guestbook interface in the restaurant reservation app to manage guest profiles

Get to Know Your Guests Like Never Before

Leverage the information stored in the Guestbook to spot trends, measure success of your marketing campaigns, and elevate your service.

Easily segment guests using customizable tags and deliver personalized experiences that keep them coming back.

Export email addresses to promote upcoming events or download phone numbers to share exclusive offers — right when it matters most.

Hostme analytics allows Restaurant owners to export and manage CRM data

Own Your Guest Data

At Hostme, your guest data belongs to you — always. We never share or use your data for any purpose, and we don't allow third parties to access it either.

Only account owners have the ability to access and export the Guestbook file. For added security, this file is exclusively and securely sent to the registered account owner upon request.

Keep Track of Special Requests and Guest Notes

Easily record guest preferences, dietary restrictions, and special requests so your staff can deliver personalized, seamless service every time.

Give VIPs and loyal guests the attention they deserve by anticipating their needs — strengthening relationships and building long-term loyalty.

Customer profile in the CRM section of Hostme, the hospitality CRM software to improve guest experience

Blacklist No-Show Guests to Protect Your Revenue

Reduce the impact of repeated no-shows by adding unreliable guests to your blacklist, preventing them from making online reservations.

Staff can still create reservations for blacklisted guests, but those bookings will be flagged as "at risk" to ensure they're closely monitored.

Edit reservation details in hostme and provide VIP level guest experience to all your customers

GDPR Compliance and Privacy Policy

It is crucial for a restaurant CRM software to maintain data privacy and security. Guest information should be protected and only accessible to authorized personnel.

Forget Pen, Paper and Messy Lists

Allow Hostme Guestbook to play a pivotal role in recording, managing, and enhancing both guest and host experience.

Build Long-term Relationships with Guests

Restaurant patrons will feel welcome and appreciated with such personalized service based on existing data.

Hostme. World-class Reservation & Table Management System

Experience it yourself

Elevate your guests' experience with Hostme world-class Reservation, Waitlist & Table Management Solution

FAQ

What is guest management, and why is it important for restaurants?

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Guest management in Hostme allows you to track customer preferences, reservations, and interactions. This is vital for providing personalized service, improving customer satisfaction, and fostering loyalty, ultimately leading to better business outcomes.

What is a restaurant CRM system?

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A restaurant CRM system helps you manage guest data, preferences, and interactions. It enables you to personalize service, optimize marketing efforts, and strengthen relationships with your customers.

How does guest management impact customer satisfaction and loyalty?

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The guestbook enable personalized service, making customers feel valued. This leads to higher satisfaction, repeat visits, and long-term loyalty to your restaurant.

How secure is guest data storage in a digital guestbook?

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At Hostme, guest data is exclusively owned by your restaurant. Only authorized users, designated as account owners, have access to the Guestbook file. This data is securely stored, and when needed, it is automatically sent to the registered email address of the account owner, ensuring full control and security.

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Still have questions? Check the help center or contact us

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