Manage Waitlists and Deliver Stress-Free Dining

Efficient Waitlist Management

Hostme’s waitlist management system helps hosts run the restaurant floor more efficiently by providing guests with accurate wait-time estimates and sending timely text notifications when their table is ready.

Effortless Waitlist Management, Happy Guests

Hostme’s waitlist management system makes it easy for guests to join and receive updates—so you can serve more diners without the chaos. Provide accurate wait-time estimates, send timely text notifications, and keep your floor running smoothly.

Smarter Floor Management, Seamless Service
Our intelligent waitlist tools help you minimize walkaways, optimize table turnover, and reduce idle time—so your team can focus on delivering exceptional dining experiences.

All Your Guests in One Place
Manage waitlist entries, reservations, and walk-ins from a single dashboard that keeps your host stand organized and stress-free.

Stay Ahead with Real-Time Updates
Provide guests with live updates on their waitlist status, track party sizes, and anticipate seating needs to deliver a seamless experience that keeps diners coming back.

Streamlined Communication
Automated notifications and wait-time alerts ensure guests feel informed and confident, reducing walkaways and improving overall satisfaction.

Over 4,000 Restaurants Choose Hostme

Trusted by over 4,000 restaurants, Hostme makes managing waitlists and reservations simple. Its intuitive design requires minimal training and greatly reduces user errors, delivering a seamless experience from day one.

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We’ve tried many different restaurant management app over the years, but Hostme has been the best by far. It’s user-friendly, affordable, and incredibly flexible —perfect for a small restaurant like ours. Our guests love the convenience of booking online, updating their reservations, and even leaving notes without needing to call us. For me, the biggest change has been freedom: I’m no longer tied to the phone 24/7 managing reservations. Hostme truly makes running our restaurant easier.

Susan Louie,
Owner, Citronnelle (Lancaster, PA)
Exterior view of the Citronnette restaurant, featuring a vibrant facade and a cozy atmosphere.Exterior view of the Citronnette restaurant, featuring a vibrant facade and a cozy atmosphere.

Versatile Restaurant Management Software

Hostme has countless features to help you and your team chart a course for success, no matter what the issue is:

Reservation System

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Accept online reservations any time of the day from your website, your social media channels, or the Hostme reservation site and never miss a reservation again.

Table Management

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Organize memorable live events at your location to delight your customers. Manage tickets and crowd attendance all in one place, with a quick and easy setup process.

Event Management

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Organize memorable live events at your location to delight your customers. Manage tickets and crowd attendance all in one place, with a quick and easy setup process.

Support 24/7

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Get immediate support through in-app chat or by calling our support line — because business won’t wait. Our team of product experts are always available to answer your questions.

8 Languages and Counting

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Hostme is currently available in English, Français, Dansk, Italiano, Español, Português, Russian, and 官话. More are coming soon!

Waitlist Management

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Allow your guests to get in line online. Eliminate costly pager losses and free your guests by sending them a text on their phone when their table is ready.

Advanced Reports

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Track everything you want to know about your operations including reservations stats, wait time averages, server utilization, and more.

POS

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Connect with your POS data and get real-time information on your table statuses. Empower your staff with more accurate and timely data.

Smartphone Friendly

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Optimized interface for small screens. Access everything you need from any device at hand.

Digital Guestbook

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Make your guests feel appreciated and offer them a memorable experience by remembering their past preferences and adding special requests to their online restaurant reservations.

Online Ordering

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Pace your over-the-phone and online orders to optimize your kitchen output. This will allow you to control food quality and ensure the safety of your staff and patrons.

Online Presence

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Accept online reservations at any time of the day directly from Google search results, your Facebook and Instagram pages, Tripadvisor, and your own website.

Reservation Deposits

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Eliminate costly no-shows by requesting "Reservation Deposits" or charging "Cancellation Fees".

HTML Script & WP Plugin

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Start offering online reservations in minutes thanks to Hostme’s WordPress Plugin or by inserting Hostme-provided HTML script in your website.

Server Rotation & Management

1415

Increase Staff Satisfaction and Retention Rates by Equitably As­sign­ing Servers to Tables. Track Their Perfor­mance and Load in Real-time.

Integrations

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Get direct reservations via our partnership with Reserve with Google, Facebook, and Instagram. Convenient for your guests and easy to set-up in Hostme.

FAQ

How do guests join the waitlist?

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Guests can join your waitlist directly from your website, or by asking a host at your restaurant. Once added, they receive real-time updates on their status.

How are guests notified when their table is ready?

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Hostme automatically sends notifications to guests via text message or WhatsApp when their table is ready, so they can arrive promptly without waiting at the host stand.

Can the waitlist help reduce walkaways?

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Yes! By keeping guests informed with accurate wait-time estimates and timely notifications, Hostme minimizes walkaways and ensures a smoother seating process.

How does Hostme help hosts manage the floor more efficiently?

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Hosts can view all waitlist entries, upcoming table availability, and guest updates on a single dashboard, making it easier to optimize seating and provide a seamless dining experience.

Still have questions? Check the help center or contact us

Experience how easy reservation management can be