Messaging Options
for Reliable Confirmations and Reminders:
Dedicated vs Shared Phone Number
Phone carriers now require all businesses that send text messages to register a phone number under the A2P 10DLC standard. It sounds complicated, but it’s simply a way for carriers to make sure your text messages get delivered reliably. All business text messages must be transparent — customers need to immediately know who is messaging them and why.
To make sure your Hostme reservation and waitlist confirmations, reminders, and other alerts reach customers without being flagged or blocked, we recommend registering your business and using a dedicated phone number for your restaurant. If you prefer not to set up a dedicated number, don’t worry — the default Hostme SMS service has you covered.
What Business Registration Means for You
Better Deliverability
Your reservation confirmations, waitlist updates, and reminders reach guests without delays or blocks.
Trust and Credibility
Messages always come from the same number, building recognition and trust with your guests — with options for customization and marketing.
