Customer support

We're looking for customer support professionals with a minimum of one year of customer support experience.

Preferred locations:

PST, CST, or EST time zones. Flexibility to take a shift on any weekday, Monday through Sunday; we will discuss your schedule.

Your responsibility will be to support restaurant owners and managers with our software through live chat in Intercom.

Our response-time requirement is 2–3 minutes. We provide high-quality support to help customers succeed with our service.

What is support at Hostme?

In most cases, you'll explain how to work with the system, investigate and understand issues restaurants face, and help solve them. Sometimes it is a logic problem, but more often it is a practical how-to.